Cloud Concerns

The cloud has arrived down under! Well at any rate it has registered on the radar (weather radar?) of our Government officials.

Last month the Defence Signals Directorate (DSD) has issued a paper on Cloud Computing considerations [pdf] that aims to “assist agencies to perform a risk assessment to determine the viability of using cloud computing services.”

This came hot on the heels of the Federal Privacy Minister voicing his concerns with the compatibility of cloud services and the National Privacy Principles and has been followed up by the Victorian Privacy Commissioner releasing a Cloud Computing information sheet to give "a brief overview of how the Information Privacy Act 2000 (Vic) applies to cloud computing technologies"

Personally, I'm happy to see privacy concerns are getting some serious consideration. I'm certainly not anti-cloud, in many ways it is very cool, but I don't want to see businesses running headlong into a potentially disastrous (security & privacy-wise) situation without giving the consequences due consideration. Firm Cloud standards and Government guidelines (and industry guidelines -eg: ASIC) will go a long way to helping any move to the Cloud be successful in the long run (again from a security & privacy perspective).
Assuming you cloud service is up and running that is! (sorry for the cheap shot Amazon!)

Finally on privacy, this week is Privacy Awareness Week, so go and check your facebook privacy settings (because they change pretty often!)

Be prepared!

Being horribly sick at home with a nasty chest infection has some small benefits - such as being able to catch up on some TV. I just finished watching 'The Egyptian Job'  which is a speculative recreation of the robbing of the tomb of pharaoh Amenemhat III.

Amenemhat III was one of the richest rulers of the Middle Kingdom and had a state-of-the-art pyramid protected by the best security of the time - blind passageways, dead-ends, massive immovable stone doors and a 45 ton slab of quartzite sealing the burial chamber.

But it was all for nought! Using stone tools, ingenuity and elbowgrease, a determined group of thieves managed to dig a 100 metre tunnel, move several 15+ ton doors and crack through the 45 ton quartzite slab to pull off one of the richest heists in history.

So what's the lesson? The usual one that no matter how good your defences may seem, a truly determined attacker with time on his/her side will find a way through. Amenemhat III's pyramid used static defences, giant blocks that were 'set and forget'. If the graverobbers hadn't made off with his loot 3700 years ago, Egyptologist Flinders Petrie, with 'modern' tools and techniques would have taken the lot in 1888.

So bearing in mind that one day your defences will fail, the next important step is to be properly prepared for that eventuality. In the aftermath of September 11, and more recently the Christchurch earthquake and Queensland cyclone Yasi, many businesses created or updated their Disaster Recovery and Business Continuity Plans.

While DR/BCP plans are important, such large scale disasters (or even smaller ones, such as your building catching fire) are relatively rare. A statistically more likely occurrence would be for a business to lose critical data - through either malicious or accidental means, or to suffer some other type of network breach such as a large scale virus outbreak or website defacement. But how many businesses have response plans in place to deal with these types of incidents?

Regardless of the business size, having some type of incident response plan to deal with these types of occurrences is a good idea. The very basics of clearly defining who needs to be notified internally (and has the authority to make decisions such as if a compromised critical system can be/should be shut down or if law enforcement needs to be informed) or under what circumstances external bodies must be informed (regulatory bodies or reporting the loss of PII data) is a solid starting point. Predefined statements for the media (or at least determining who is allowed to talk to the media) are also a good idea in case the breach is made public.

Identifying who has the skills to perform an investigation (internally or externally) and has budget authority to engage investigators (nothing is ever free!) is the next steps as it is far better to have this sort of thing defined well in advance in calm circumstances that making high-pressure decisions on the fly at 3am when a major data breach may or may not have occurred (or indeed still be in progress!).

Where investigations are handled internally, having adequately trained and resourced staff is essential - you can't just rely on your 'regular' I.T. staff or Information Security staff to be able to collect evidence and perform forensics without specialized training - and these skills need to be kept up to date through regular incident response drills that expose a sufficient number of staff to the response process (primary responders and backup team members so that a missing key team member doesn't derail the response process).

If a third-party is to be used, ensure they have the employees with sufficient skills to investigate and collect evidence - this is especially important if the incident ends up going to court - and preferably has a proven track record of performing such investigations. Understand how long different types of investigations take and how much they're likely to cost - the cost of the investigation always has to be balanced against the damage of the incident.

Finally of course is being able to tell if an incident has occurred. Sometimes it is easy, but sometimes an organization may not know for months that its network and information systems have been compromised. Sometimes it may be a false positive and no incident may have occurred at all. Understanding what is 'normal' in your environment is critical - as is being able to quickly detect when something is not normal.

Does Obscure = Secure?

It's not new (in fact it's from 2008), but today I came across this nice piece on Security by Obscurity.

Well worth a read and will some nice points and counterpoints from the likes of Steve Riley and Jesper Johannson.

Suckers down under

Now I always thought us Aussies were a pretty savvy lot, with an ingrained cultural skepticism of things that seem 'too good to be true'.

It is reported that a forthcoming study from the ACCC (Australian Competition and Consumer Commission) shows that over 50 Aussies a week are falling prey to online scams, paying out over $1.5 million per month.

Ouch!

Flash Forensics part II - the empire wipes back

Following up my previous Flash Forensics post, there is another paper [pdf] from some local researchers over in Perth that describes how the 'garbage collection' algorithms that purge data from the drives can wipe valuable forensic information - even when the drive was attached to a PC with a write-blocker!

It seems that the increasingly common use of flash/SSD drives is going to cause headaches for investigators and end users - not always deleting data when you want it gone, and sometimes removing data when you may want it kept (bearing in mind that forensically recovered data may be used to show innocence as well as guilt)!

This is an area of research worth keeping an eye on...

Flash Forensics

I recently came across a couple of interesting articles on the difficulty of securely wiping data from solid state disks.
Both articles are based on a paper [pdf] from a University of California team that tested sanitizing both an entire disk and individual files on SSDs using standard ATA commands.
The outcome? Full disk sanitization was usually (but not always!) effective, while single file sanitization "consistently fail(ed) to remove data from the SSD".

Interesting stuff!

With SSDs rapidly dropping in price, and becoming more and more common in a wide vaiety of devices (especially portable devices) the paper is well worth a read for those tasked with protecting sensitive data from loss.

Not so Lush

Lush Cosmetics seem to be the latest Australian retailer to have suffered a credit card breach.

From the article:

"Yesterday we were contacted by the web hosting provder to say there had been an unauthorised access of the website and data had been downloaded," he said.
"That was picked up by some extra monitoring that we had put in place.
"Once we got that information, we got the ball rolling trying to get a hold of a forensic investigator to help us understand, what was going on, and (we began) talking to banks and credit card holds and working through the process of how to address the problem and what steps we need to take."
"We would hope that by being upfront and open as soon as possible customers would see we are an ethical business and we are upfront and we will make the enhancements required."
 While I do applaud the company's reaction of going public immediately and contacting their 39,000 Australian customers, I do find it a little disturbing that security comes under "enhancements" - it does make it sound like a luxury add-on (eg: leather car seats) as opposed to a pretty fundamental requirement (eg: seatbelts or airbags).
Real details on the breach are scarce, so there's no indication if they were storing credit card numbers in cleartext (hello PCI-DSS!) or if they suspect the bad guyshad just pwned the server and were capturing transactions as they occurred.

I guess the good news it that it is hitting the major news sites down under - so other businesses may review their web security and ask themselves "have we done enough?"

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