National E-security Awareness Week 2009

It seems last week was National E-security Awareness Week. Oops. Not alot of publicity it seems, but still a worthwhile initiative from our government and a nice change to see Senator Conroy trying to do something useful instead of trying to censor the internet country-wide.

National 'change your password day' was June 5th, and the Senator was encouraging all Australians to get a "better, stronger password and most importantly updating it regularly."

"Don't just choose a password with your birthday or the name of your favourite football team. Get security software and update it regularly," he said.

Hopefully next year it will be better publicized. Maybe get Hallmark on board and we could celebrate with cards and gifts of candy RSA tokens!

3G, Public Transport and Information Security

This is a post I have been meaning to write for a while and it seems a worthy distraction from the Ethics essay I am currently supposed to be writing (read: Richard is procrastinating).

Something which I think is often underestimated is the risk to corporate data when it leaves the building, be it on backup tapes, other removable media or in a slightly different sense on the screens of employees who catch up on work during their trip to and from the office. Ease of access to the internet afforded by technologies such as 3G mean that people are more and more using their daily commute to carry on business activities. The benefit of dedicated office space, even open plan, is that it affords a level of physical security for an organisation’s information; it is much harder for an outsider to read over someone’s shoulder in the office than on the train. This situation is not limited to public transport, cafes and fast food outlets with wireless access points are subject to this weakness too. It is amazing the information that one can glean sitting next to someone naively tapping away at an email on their laptop, I have seen people reading marketing and sales reports (the most recent example was a survey post a product recall) as well as business email and other documents that their employer would probably regard as sensitive. If you watch carefully you will be able to observe addresses for SSL VPNs, Outlook Web Access and other webmail pages, usernames and internal software in use, even source code for internal applications and web pages, all useful to an attacker in one way or another.

Obtaining information in this way can be of use to both the opportunistic attacker, casually observing that company X is about to launch an advertising campaign to pre-empt some negative publicity or is using an out-dated version of a particular piece of software, and the attacker with a specific target in mind tasked with obtaining information about a competing company. The approach each takes will be somewhat different but the end result is the leakage of information from a company’s network that Data Loss Prevention systems are currently unable to protect against and which the target may never be aware of.

This lack of physical security facilitates compromises which require no technical hacking skills (after all, the target is doing the hard work of gaining access to the network for you, though granted, you are limited to what they are accessing at the time), are very difficult to detect and have the potential to be extremely damaging. This type of compromise is in fact a form of social engineering attack and while there is a certain amount of subtlety required, it is surprisingly little in most cases. As with any social engineering the best form of defence is awareness and education, you are not going to stop people from working on the way home (it’s much more appealing that doing it when you get home) but if they are aware of the possibility perhaps they will think twice before opening that strategy email.

I’m sure that this kind of surveillance is nothing new but it is, perhaps, something which is underestimated when considering the protection of sensitive information.

PIN Numbers

Recently I bought a new phone. I stayed on the same carrier, so it was just an upgrade of my call plan and a new piece of hardware. As part of the identity verfication process in the phone store, I was asked my name, the phone number and the PIN number I had provided the company with when I first signed up for my previous phone. This PIN number was also used in the past to verify my identity over the phone when I had a mobile phone stolen and needed it call blocked. It is essentially a shared secret to identify me as me.
It's little different than the password I get asked for at the local video store when I rent a dvd, although they also require I provide then with my membership card (multifactor authentication!)
Back to the phone, I dutifully provided the PIN number and began the process of filling out forms and signing my life away on a new phone contract. While filling in details I noticed at the top of the form there was a box (filled in by the sales clerk) for my PIN. He had dutifully written my PIN in the box as part of application.
I asked him if this was the norm, if this 'secret' number was commonly written in large friendly digits on the applcation forms and he applied in the affirmative.

I did ask his opinion on writing this 'secret' number on a form that is kept in triplicate (one copy to me, one for the store and one sent off to a central office) but he didn't seem interested in discussing the ins and outs of how they secure their data or prevent impersonation.

I guess in the end I got my phone and have to hope one of the three copies of the form with my name, address, date of birth and PIN number don't fall into the wrong hands and someone decides to cancel my account or report my phone as stolen. Although thinking about it, I imagine with a name, address and date of birth alone you could use some social engineering to effective DoS someone's phone. Hmmmm. When is Richard's birthday?

Cyber Security Policy

President Obama has put Information Security firmly on the government agenda with his speech about forming a new office at the White House led by a 'Cyber Security co-ordinator'.

I think the success or failure of such a role will depend on the same factors that make Information Security work in the private sector - commitment from the top and buy in from the major stakeholders. There seem to be alot of unanswered questions, besides who will hold the post, such as what level of authority the position will hold, what kind of budget it will control and if it will be more than a single point of coordination for existing agencies.

Protecting a business is difficult enough, ensuring there is adequate resources, executive support is maintanied over time along with continuing co-operation from various departments and divisions. Protecting a country, where there is a history of inter-agency antagonism and where private industry hold so much power of parts of the critical infrastructure is a mammoth task.

I wonder how long it will be before our government decides they too need someone in charge of information security? If they do, I can only hope it is handled better than the National Braodband Network and the government web filter. Experience suggests otherwise however...

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As an update there is a great opinion piece on the history of the 'cyber-czar' and what it may amount to here

Retransmission Steganography

Now this is just plain cool, creating a covert channel from the retransmission of data in protocols that support retransmissions eg TCP and CSMA/CD (the method used by ethernet switches to stop collisions). Like any good hack, it utilises essential and helpful features in a method not intended by the original designers.... I like it

Securing Computers for Prisoners

This is something which would pose some unique security challenges but looking at the article (linked below) they seem to have done a reasonably nice job, though it is difficult to tell without all the technical details. I particularly like the touch of see through cases to stop the inmates from hiding things inside.

Original Story

Default Passwords

In case you need any more reasons to change default passwords on your systems...

A separate IT department in the company a friend works for had, while attempting to configure a new SAN which they had just purchased, managed to accidentally access the management interface to the SAN that hosts the main file server (the management tool apparently auto discovers all matching devices on the network). Upon discovering several existing LUNS and being true intellectual giants, they assumed that said LUNS must be factory defaults and deleted them... All of them...

Thankfully the file server is part of a DFS pair so the impact was minimal, but it could have been one of those incidents that keeps sys admins at work 'til the wee small hours running restorathons.

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